Travel Team Lead (GM) Lansing

Job Summary

The Traveling Resource Team Lead (TRTL) has the responsibility for leading the dining service team members toward client satisfaction with food quality and meal service from pre-opening of the business, during opening, and after transition of new business. This position involves being onsite two weeks prior to opening and the initial 3 -4 weeks of opening.

The successful leader will be responsible for developing effective working relationships with clients and team members while training and directing the team towards providing outstanding client and customer dining services. TRTL’s are responsible, without limitation, to ensure the smooth operation of the facility and position you are supporting. As travel to and from locations is normal for TRTL Managers, working a 10 day on, four day off is the typical schedule, however there are occasions where shifts are more standard, working five 10 hour shifts days each week or 50 hours per week including weekend and holiday rotations.

Essential Tasks and Functions

• As the Openings team Leader (TRTL) you will be leading operations at the location working with and directing other Traveling culinary and FOH/systems managers.
• Responsible for training the new DSD on all Compass Community Living operating systems, procedures, standards and tools for daily operations.
• Responsible for training the new DSD on all financial systems and tracking tools. (Ex. MUS, Net Suite, Time Keeping, Payroll, Weekly Spend-downs, the Position Control Worksheet, Scheduling, etc.)
• Ensures the operation tracks and meets opening cost budget and operating budget
• Your ability to train and implement the required Compass Community Living standards and process as a part of the transition management and team, is essential to the successful opening of new business at our client facilities.
• Essential is an understanding and working knowledge of all systems & processes for Senior Living, Health Care, Corporate Culinary and Retail management.
• Ensures high quality foods and service are provided to all customers in all areas within established time frames.
• Food and supply purchasing as needed – adhering to product specifications and authorized vendors.

Essential Task and Functions

• Finalizing recruiting efforts, onboarding new hires and/or ensuring that client’s employees are transitioned to payroll & benefit programs in a timely manner.
• Works with new DSD on location specific job flows and scheduling of the team
• Scheduling & supervision of department personnel with adherence to financial budget and required service levels.
• Responsible for imputing and managing payroll weekly
• Daily POS cash auditing, banking deposits and petty cash reconciliation.
• Oversight of dining room operations including all associated service methods, ambiance and sanitation practices.
• Create and maintain excellent relationships with the residents, Executive Director, and fellow department heads and staff.
• Administer scheduled training, in service and informational meetings to facilitate consistent implementation of production, service and sanitation standards.
• Manage, train and develop the community’s Dining Services department staff and Management.
• Adhere to operating budget (financial and productivity) and complete reporting responsibilities on a daily/weekly basis.
• Assure regulatory compliance for sanitation and program documentation.

Education and Experience

• Minimum 5 years related experience and/or training at the Dining Service Director, Executive Chef or Chef Manager Level or equivalent.
• 3-5 years of fine dining restaurant and other food service retail experience required
• Serve Safe certification is required
• CDM and Allergen certification preferred.

• Bachelor’s degree in Food Service, Nutrition, Culinary Arts or Hotel/Restaurant Management is highly desirable; having completed Certified Dietary Management program preferred.
• Prior experience leading Dining service transitions and openings from a lead role is preferred.
• The successful candidate will thrive in a fast-paced environment that offers unlimited growth opportunities and rewards achievements.

Work Environment

• Scheduling may require 10 day on and 4 day off scheduling this will be determined by support needs and transition of business.

• Must have a valid driver’s license
• This position requires extensive travel 70%-80%
• Requires work with extreme heat conditions and frequent interaction with heated equipment, grease, and other at-risk conditions.
• Involves repetitive motion; walking and/or standing for extended periods of time.
• Computer knowledge and ability to work with multiple software programs is essential
• Frequent lifting, pushing, and carrying.
• Requires repetitive wrist motion.